Why Alternative Credentials Are Critical to Institutional Success
Anyone who has ever attended a program advisory committee meeting knows that it can be a mix of exciting inspiration and terrifying fear that one’s programs are not doing enough to prepare one’s graduates. While members of the business community will often give helpful, positive commentary on the knowledge the...
Supporting International Students
English language proficiency does not eliminate all the special challenges that international students face. Cultural differences—particularly among students from non-Western countries—can create additional burdens. For example, international students may experience difficulty understanding spoken English or an instructor’s use of humor, slang, or cultural references; they may experience a type of...
Working with Complaining Students—and Their Parents
Frequently, academic administrators encounter students who appeal grades, lodge academic complaints, ask for exceptions to academic policies, or otherwise voice dissatisfaction with their academic experience. Frequently, their parents or other family members accompany them, advocate for them, or even request meetings. These encounters force administrators to balance student interests with...
Understanding the Fisher Decision
Two months ago, in Fisher v. University of Texas, the United States Supreme Court gave a lukewarm endorsement of the University of Texas’ affirmative action program geared to attracting more students of color. Suffice it to say that the Court’s decision is limited to student admissions and the very specific...
Freedom of Speech Issues: A Legal Primer for Academic Leaders
Today’s college campus is a laboratory for the US Constitution’s First Amendment provision declaring that government may not “abridge” a citizen’s individual rights with respect to five related freedoms: religion, speech, press, assembly, and petition. Public colleges and universities must honor these rights and protect them, but private institutions are...
The Administrative Role in Managing Difficult Students: A Look at the Literature
Community college administrators are responsible for many areas of the institutions they serve. Presidents, directors of student services, those in academic support, and deans and chairs of academic units are all charged with managing institution resources, administrating mandates from legislation, and responding to internal and external constituencies. Much of the...
Evaluating Online Teaching: Implementing Best Practices
More than a decade ago, Thomas Tobin, coauthor of the new book, Evaluating Online Teaching: Implementing Best Practices, was hired to teach a business English and communications class in a hybrid format. When the time came for evaluation, he received a very thorough evaluation based on the chair’s observation of...
Does Online Faculty Development Really Matter?
Laurence Boggess has had an interesting career path to his current position as the director of faculty development for the Penn State World Campus. After 25 years as a K-12 administrator, he earned his Ph.D. at Penn State and continued on to take a faculty position in the department of...
Making Faculty Development an Institutional Value and a Professional Practice
Sometimes faculty development programs are inherited by an academic leader, and other times they have to be built. In either case the academic leader needs to heed some wisdom from the Chinese classic the Tao Te Ching. Faculty development is a long journey wherever one starts; like a journey of...
Overcoming the Pipeline Myth: Department Chairs as Transformative Diversity Leaders
For at least three decades, the myth of a lack of diversity in the faculty pipeline has lingered in academic circles. And surprisingly, the role of the department chair in building a diverse faculty has received little attention in most chair handbooks and resources. Yet arguably, the department chair occupies...
