Consumer liability
Legal Issues, Risk Management

Consumer Liability 101: 6 Areas to Watch, Part I 

Students considering litigation against colleges and universities have powerful legal tools at their disposal: state consumer protection laws. These laws were designed to empower states and consumers to bring claims against companies that act unfairly or deceptively. Although the requirements of these laws vary from state to state, most allow...
Motivational Interviewing
Administration, Program Development

Using Motivational Interviewing to Engage Faculty and Facilitate Change 

Motivational Interviewing (MI) is a collaborative communication style, developed in the field of clinical psychology, for strengthening an individual’s intrinsic motivation and commitment to change. Within an atmosphere of acceptance, compassion, and empowerment, people’s ambivalence about change is identified and explored by evoking their own reasons to change with respect...
Blended Learning
Administration, Distance Education Administration

Four Steps to Building Institutional Support for Blended Learning 

“Building an effective blended learning culture needs strategic partners across multiple campus constituents and not just faculty. Strong support from higher-up administration coupled with faculty goes a long way towards the acceptance of such alternative learning strategies across campus.” These ideas come from Sunay Palsole, PhD, associate vice provost for...
Multicampus Institutions
Leadership, Skills and Development

Academic Leadership at Multicampus Institutions 

Although all academic leaders face certain administrative challenges, those who work in a multicampus setting have unique opportunities and problems. The sometimes-difficult balancing act of preserving a single identity throughout the entire institution while also allowing each campus to develop its own distinct personality raises issues that administrators at single-campus...
Online Program Planning
Administration, Distance Education Administration, Program Development, Strategic Planning

How to Be More Strategic with Online Program Planning 

Although you might know a few faculty members who are adamantly opposed to online education, online programming—the development of individual courses and degree programs—continues to expand. My experience, both at my institution and in my conversations with online administrators across the country, reveals that colleges and universities are beginning to...