How to Talk Yourself out of a Job
We tend to think of interviews as processes that select suitable candidates for different jobs. But in many ways the purpose of interviews is more accurately to reject unsuitable candidates. After all, by the time a search reaches the stage of meeting a few finalists on campus, the institution has largely been...
A Matter of Good Form
That paperless academic environment we’ve been promised for the past few decades never quite seems to arrive. Each year, academic leaders find themselves inundated with more and more forms. Although many of these can now be completed online, a surprising amount of paperwork that has to be completed by hand...
Filling an Empty Toolbox
The convention in many video games is for the players to begin with only a few rudimentary tools or weapons and then increase their arsenal as they complete more complex challenges. Administrative positions are amazingly similar. Most of us start out with few, if any, tools in our leadership toolboxes...
Surviving a Leadership Transition
Leadership changes in the upper administration can be stressful for chairs and deans. We’ve all seen situations in which a new chancellor or president arrives, and between six months and a year later, there’s an entirely new team of vice presidents. Sometimes entire divisions are reorganized. Offices are moved from...
Preparing Academic Leaders Through Simulation and Role-Play
When it comes to how we interact with our students, most of us have made the transition from teaching to learning. We understand that, in order for students to master a subject, they can’t be spectators; they have to engage actively and consistently in the learning process. Even when we...
Five Newbie Mistakes Made by Academic Leaders
The first six months (or even year) of a position is often called an academic leader’s “honeymoon period.” People are more likely to overlook an administrator’s mistakes and to cut the person a little bit of slack about taking the institution or program in a new direction. That’s a good...
The Perception Problem
Whose problem is it when there is a perception that the performance of a faculty or staff member has not been satisfactory? Consider, for instance, the following scenario. A chairperson is conducting an annual performance appraisal of a faculty member and says, “Your teaching seems to have been quite good this year,...
Bottom-Line Leadership
A friend of mine posed a question that I’ve been grappling with: “Why are so many college and university presidents so … bad?” The question caught me off guard since many of the college presidents I meet are hardworking, creative, dedicated leaders. But I knew exactly what he meant. Increasingly,...
Speaking Truth to Power
It’s difficult enough to tell your supervisor something that he or she doesn’t want to hear when the two of you have a good relationship. But what do you do when there are personality conflicts or a history of mistrust between you? How would you like unpleasant news to be...
Clock Time Versus Piece Work in Higher Education
Albert Einstein is credited with the observation that “Not everything that counts can be counted, and not everything that can be counted counts.” Perhaps nowhere is this principle truer than when trying to evaluate the work of faculty members and administrators in higher education. Yet the difficulty of the task...
