Surviving a Leadership Transition
Leadership changes in the upper administration can be stressful for chairs and deans. We’ve all seen situations in which a new chancellor or president arrives, and between six months and a year later, there’s an entirely new team of vice presidents. Sometimes entire divisions are reorganized. Offices are moved from...
Peacemaking 101
You are the chair of a department of six full-time faculty members. You have been chair for three years, are tenured, and hold the rank of full professor. Four of your faculty members are tenured, three hold the rank of associate professor, and one, Dr. Bill Dudas, is a full...
Seven Steps for Dealing with Problem Faculty
In a survey of America’s academic chairs almost 3,000 participants identified “dealing with problem faculty” as their greatest concern (Crookston, p. 13). The title of this article is not “seven easy steps for dealing with problem faculty.” The task was number one for a reason; rehabilitation is difficult and in rare cases...
Listening: The Greatest Compliment
My responsibilities as associate provost and dean of instruction position me to serve as a sort of academic ombudsman, a person who receives concerns raised by both faculty and students and who, when necessary, facilitates the proper execution of the university's grievance procedures. Given the typical demeanor of an aggrieved...
Positive Effects of Conflict
Conflict is inevitable—it is the natural outcome of human interaction, the result of competing ideas or options. However, anger, grudges, hurt, and blame are not inevitable. Being disrespectful and uncivil is a conscious choice that causes inefficiency. Fortunately, not all conflict is negative. Positive conflict can improve problem solving, clarify...
Collaboration at the Heart of Successful Change Initiatives
Successful change initiatives are driven by leaders and their teams, not solely by an individual chancellor, president, or dean. In the higher education environment, the individuals at the helm work strategically to develop a bold vision for their institutions and then devise an inclusive pathway of collaboration to achieve that...
How to Create a Values-Driven Department
When Jeffrey Yergler became chair of the undergraduate management department at Golden Gate University, one of his priorities was to establish a values-driven department that emphasized improving faculty members’ well-being, performance, and sense of community within the management discipline.
Clock Time Versus Piece Work in Higher Education
Albert Einstein is credited with the observation that “Not everything that counts can be counted, and not everything that can be counted counts.” Perhaps nowhere is this principle truer than when trying to evaluate the work of faculty members and administrators in higher education. Yet the difficulty of the task...
What Encourages Faculty to Include Diversity Materials in Their Courses?
Incorporating material that addresses diversity issues in classes has positive effects on a number of learning outcomes. The success of efforts to make curricula more diverse depends to a large degree on faculty willingness to incorporate these materials because control of the curriculum remains in faculty hands—both collectively, in terms...
When Colleagues Are Brats
Have you ever left a meeting in which you were trying to work with some colleagues on aligning the curriculum for a course that several of you teach, and decided that the best (printable) word to describe a colleague was "brat?" Does it seem like there is someone in your...
