When Academic Leaders Anger Their Stakeholders
Make no mistake about it: any job that requires you to say “No” to people from time to time will cause you to meet resistance. We sometimes end up angering individual stakeholders because we feel obliged to turn them down for a promotion, oppose them on an issue they care deeply about, or confer on someone else a benefit they strongly desire. In most of these cases, however, their anger is only temporary. But what do you do when you, as chair, dean, or vice president, make a decision that’s bound to alienate not just one person, but the entire upper administration, every faculty member in your unit, or all your colleagues?