data-informed
Marketing

Creating a Data-Informed Culture 

In this era of “doing more with less,” institutions are searching for operational efficiencies and predictors to increase enrollment and retention, reduce cost, ensure students graduate, and improve the learning experience. Finding those efficiencies, evaluating their effectiveness, and then implementing those changes requires data.
change efforts
Administration

5 Qualities of Successful Change Efforts 

Because circumstances vary among disciplines, departments, and institutions, there is no formula for bringing about change, says Jill Perry, program director of the Carnegie Project on the Education Doctorate at Duquesne University School of Education. However, she has observed that successful change efforts share the following characteristics: Collaborative decision making. Decide...
managing through
Administration

“Spider-Man Principle” and the “Categorical Imperative”: How to Address the Problem of “Managing Through” 

"Managing through" is the administrative practice of passing difficult decisions on to a higher level of the organization in order to avoid the consequences of having made an unpopular choice. For instance, a department chair may receive a request from a faculty member that the institutional cap on travel funding...
interruptions
Leadership

Nibbled to Death by Ducks 

“Nibbled to death by ducks.” The phrase, though nearly three centuries old, is still remarkably apt for the role of the department chair today. Our jobs are filled with little nibbles taken out of our time and attention; no individual nibble may be all that significant, but the accumulation of...