Dealing with Negativity and Conflict
During my 11-year tenure as a department head, it became clear to me that most of us enter administration because we are optimistic individuals who want to help our academic units to grow and develop, change with the times, and thrive despite obstacles. We see our faculty and our budgets...
Positive Effects of Conflict
Conflict is inevitable—it is the natural outcome of human interaction, the result of competing ideas or options. However, anger, grudges, hurt, and blame are not inevitable. Being disrespectful and uncivil is a conscious choice that causes inefficiency. Fortunately, not all conflict is negative. Positive conflict can improve problem solving, clarify...

